Goal Five Returns Center

How it Works

Select gear to return or exchange

Receive refund confirmation or choose new gear

Print return label and mail back ASAP!

Frequently Asked Questions

What is your return policy?

We offer free returns on all US orders within 30 days of purchase. Items must be unworn, unwashed and have all original tags attached. We do not accept returns for items marked "Final Sale" or for international purchases. Original shipping charges are not refundable. Please note that your free return label is valid for 14 days.

Can I exchange my gear?

We offer even exchanges for same style merchandise. To exchange for a different size or color in the same product, simply select from the drop down menu. If you do not see the size or color you are looking for, we are currently out of stock in that combination. 

PLEASE NOTE: Your exchange order will not be placed until your return has been put in the mail. We frequently sell out of inventory so we strongly recommend mailing your return back ASAP. If we do sell out of your requested item, you will be notified that your exchange has been canceled and we will refund your original form of payment. 

How soon will I get my refund or new gear?

Once your return has been received and inspected, you will get your refund within 5 business days. Please note that we are currently experiencing Covid-related delays which may extend refund processing times. Thanks for your patience! 

For exchanges, your new order will be placed when your return has been scanned by the mail carrier. You will receive an email confirmation with order details and tracking information. If we have sold out of your requested items, you will be notified that your exchange has been canceled and we will refund your original form of payment.

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